Trust is the Job

Note: This Live Virtual course is presented in collaboration with CPA Western Provinces. The content is applicable to all participants. If you have questions regarding this course, please contact pdregistration@cpaalberta.ca

Overview:

How do you know if your team trusts you or each other or anything anymore? Trust is not built during annual retreats or through motivational slogans or feel good phrases. It is built in small everyday moments in how leaders communicate, respond under pressure, handle mistakes, listen to concerns, and follow through on commitments. In uncertain and demanding workplaces, trust has become one of the most important leadership skills of all. The leaders that get through this time tell the truth, challenge directly, care personally and build trust through action. This practical course explores five simple leadership practices that strengthen trust, psychological safety, accountability, and team confidence. 

Trust influences every aspect of workplace performance, from communication and collaboration to accountability and engagement. Yet trust is not built through broad statements or one-time initiatives. It is earned through everyday interactions and leadership behaviours. In this course, you will explore five practical leadership practices that help build trust with colleagues and teams. Through real-world examples and practical application, you will learn how to communicate with transparency, strengthen accountability, create psychological safety, demonstrate humility, and foster confidence in both people and outcomes. The strategies covered are designed to help

Please note: You can also enroll for the The Quick 5 Leadership Series for a significant discount.

Course Content:

In this course, you will gain knowledge about the following topics:

• Actively Demonstrate “I have your back.” 
  
• Make Ownership and Accountability your Trademark 
  
• Listen More and Talk Less to Create Shared Meaning and Understanding 
  
• Model Humility and Constant Learning and Unlearning 
  
• Build Belief in The Team and The Work 
  

Learning Objectives:

Upon completing this course, you should be able to:

• Close one communication loop you have left hanging  
  
• Discuss the “why” behind one decision or change this week  
  
• Start one meeting by sharing progress before discussing problems  
  
• Address one small tension before it becomes a bigger issue  
  
• Thank someone specifically for speaking up, questioning, or contributing 
  

Who Will Benefit: 

These fast-paced 2-hour virtual courses are designed for busy professionals who want practical leadership tools they can use immediately. Grounded in research, real workplace challenges, and straight talk, each session offers actionable strategies to strengthen confidence, communication, engagement, and team performance in today’s changing workplace.