The Heart of Leadership

Note: This Live Virtual course is presented in collaboration with CPA Western Provinces. The content is applicable to all participants. If you have questions regarding this course, please contact pdregistration@cpaalberta.ca

Overview:

How can you build moral fortitude when its so urgent for people to think and be rational? It’s complicated. People may forget titles, presentations, and productivity metrics, but they rarely forget how leaders made them feel. In today’s fast-moving and often disconnected workplaces, leadership is about performance — and it begins with presence, courage, compassion, and creating environments where people feel valued and motivated to contribute. This inspiring and practical session explores five simple leadership practices that strengthen connection, meaning, morale, and trust. You will leave with practical ways to lead with more humanity without sacrificing accountability or results. 

Trust influences every aspect of organizational success, from communication and collaboration to accountability, engagement, and performance. While trust can take time to build, it is shaped through everyday leadership behaviours and interactions. In this course, you will explore five practical leadership practices that help establish credibility, strengthen relationships, and create an environment where individuals and teams can thrive. Through practical examples and workplace applications, you will learn how to demonstrate accountability, communicate with transparency, foster psychological safety, listen with intention, and build confidence in both people and outcomes. Designed for today’s workplace challenges, this course provides actionable strategies that leaders can use immediately to strengthen trust and support high-performing teams.

Please note: You can also enroll for the The Quick 5 Leadership Series for a significant discount.

Course Content:

In this course, you will gain knowledge about the following topics:

• Make People Feel Seen, Heard, And Valued  
  
• Be Intentional About the Impact You Are About To Have 
  
• Bring Encouragement and Energy Into Conversations  
  
• Connect People to Meaning and Contribution  
  
• Choose Courage Over Comfort in Difficult Moments  
  

Learning Objectives:

Upon completing this course, you should be able to:

• Acknowledge one person whose contribution often goes unnoticed  
  
• Bring calm and steadiness into one stressful interaction  
  
• Encourage someone specifically and sincerely this week  
  
• Remind your team why their work matters  
  
• Have one courageous conversation you have been avoiding 
  

Who Will Benefit: 

These fast-paced 2-hour virtual courses are designed for busy professionals who want practical leadership tools they can use immediately. Grounded in research, real workplace challenges, and straight talk, each session offers actionable strategies to strengthen confidence, communication, engagement, and team performance in today’s changing workplace.