Management Essentials Certificate Program

Overview:

Being a manager can be challenging, but it doesn’t need to be overwhelming. This 3-day intensive CPA Alberta manager development program equips participants with the managerial and leadership skills needed to more effectively coach and mentor, set expectations, manage individual and team performance, handle difficult conversations, manage up, manage relationships with your peers, and deal with time management challenges. Through group work, case studies, and practical exercises, participants will enhance their self-awareness of their management and leadership style and will learn skills that will increase their capacity to lead and manage with confidence.

Course Content:

In this course, you will gain knowledge about the following topics:

• Day 1 focuses on the development of your managerial roles and skills, cognitive preferences and how they influence decision making and interpersonal relations, emotional intelligence, and trust
• Day 2 focuses on delegation, leadership, power and influence, motivation, performance management, effective communication, and the handling of difficult conversations
• Day 3 focuses on concluding the section on difficult conversation. It then shifts to the development of effective teams, avoiding team traps, the legal environment, nurturing positive relationships with your peers and the person you report to, time management, professional effectiveness, and your personal development plan

Learning Objectives:

By the end of this course, you'll be able to:

• Reflect on your managerial roles and responsibilities, cognitive preferences and emotional intelligence and consider how to develop further in these areas
• Explore how to communicate more effectively and build trust and put those skills to work
• Develop skills that will facilitate delegation, motivation, the empowerment of others and performance management
• Develop your leadership skills
• Develop skills that will assist you in giving constructive feedback, handling difficult conversations and managing conflict
• Increase skills that will lead to the development effective teams and better address team issues
• Consider the legal obligations of a manager, particularly in the areas of health and safety and the actions one needs to take to create a safe, positive working environment
• Reflect on the constructive use of power and influence, the empowerment of others and how to influence behaviour in constructive ways
• Apply the principles of effective time management and strategies to increase personal effectiveness
• Turn the insights you gain into a personal development plan

Who Will Benefit: 

Designed for recent or aspiring managers taking on additional responsibilities and seeking manager development training to contribute to their organization's strategic planning; managers looking to hone their leadership skills and expertise.