Leading Intergenerational Teams

Note: This Live Virtual course is presented in collaboration with CPABC. The content is applicable to all participants. If you have questions regarding this course, please contact pdregistration@cpaalberta.ca.

Overview:

Today’s leaders and manager must continuously learn and understand the differences among generations. From differences in social, cultural and political preferences to the differences in values, communication, boundaries and priorities, leaders must be agile and flexible, learning to adjust their leadership style and overcome potential barriers to effective team management.

Research from the human resource professional organizations note that today’s business environment may comprise as many as four or even five generations. Having people who were born between the 1930s and the 1990s work together creates the potential for creativity and innovation, but also for conflict and misunderstanding.

The success of personal and team-based work becomes more challenging when we look at the multi-generational, multi cultural work-place. With the varied social, cultural and political preferences of these generations and its influence on values, style and nature of communication, respect, boundaries and priorities, today’s leaders and managers must continually learn to understand these differences, be agile in responding, make adjustments to their own style and identify potential roadblocks to management success.

In this course, each of you will gain a real world appreciation for the preferences, strengths and challenges that members of each generation offer, the values that inform their views and perspective of work and the work-place, the motivations of each generation, and working with practice cases to apply the concepts.

Course Content:

The course will use actual case studies of effective and ineffective cross generational team management to provide you with a fresh perspective on leading and managing across generations and cultures.

Learning Objectives:

Upon completing this course, you should be able to:

• Identify how their generational views and context influence personal and team planning
• Explore areas of friction and agreement by understanding how generational differences influence planning and delivery of business goals
• Examine the impact of your management “style” and how it translates to on cultural, generational and interpersonal effectiveness
• Understand the relationship between approaches to personal and team planning across generations
• Engage others and motivate to align generational requirements to achieve their goals and their organizational vision and strategy
• Identify and apply management decision-making tools that will contribute to organizational success with a focus on generational differences

Who Will Benefit:

This course is ideal for corporate leaders, any manager and those leading and managing projects and organizational initiatives.