How to Provide Effective Feedback and Improve Employee Engagement

Overview:

This on-demand course will introduce the latest research in providing effective feedback to discuss how managers can mentor and develop their staff while also improving firm retention of top talent. Providing effective feedback has a direct and positive effect on employee engagement.

The benefits of improving employee engagement within an organization are well supported:

·       Higher employee retention

·       Increased productivity

·       Increased job satisfaction

Define the term employee engagement to understand how it is affected by receiving both effective and ineffective feedback. This course will then demonstrate effective strategies to help provide effective feedback and improve employee engagement.  

Course Content:

In this course, you will gain knowledge about the following topics:

·       Employee engagement and Feedback Challenges

·       Feedback Fallacy

·       Feedback Demonstration - Tangrams

·       Providing Feedback - Communication Styles

·       Providing Feedback - 4 Step approach

·       Providing Feedback - CAL

·       Practice - Debrief and Conclusion

Learning Objectives:

Upon completing this course, you should be able to:

·       Define employee engagement and why it is important to an organization

·       Understand the importance of providing effective feedback to employee engagement

·       Identify the challenges facing managers in providing effective feedback to employees

·       Examine the key components that makes the difference between effective feedback and ineffective feedback

·       Apply research-based tools to help managers provide effective feedback and improve employee engagement

Who Will Benefit: 

The on-demand course will benefit anyone looking to improve the job satisfaction and productivity of their employees by learning how to provide effective feedback.