Employee Delegation, Engagement, and Empowerment: Making Employees Part of the Solution for Performance, Development, and Retention

Note: The Live Virtual course is presented in collaboration with CPA Western Provinces. The content is applicable to all participants. If you have questions regarding this course, please contact pdregistration@cpaalberta.ca.

Overview: 

Employee engagement is a key driver of performance, development, and retention. When employees understand how their work contributes to organizational success and are empowered to participate in decision-making, they are more likely to be committed, motivated, and invested in outcomes. This practical course explores proven approaches to delegation, engagement, and empowerment, helping leaders create opportunities for meaningful contribution while strengthening team performance, employee growth, and workplace culture.

Effective leaders create environments where employees feel valued, engaged, and empowered to contribute. This interactive course introduces a practical framework for increasing employee involvement through five levels of engagement, empowerment, and delegation. You will learn how to apply these concepts to strengthen performance, support development, and build greater accountability across their teams.

Through practical examples, tools, and discussion, you will explore strategies for incorporating engagement into everyday leadership practices. The framework provides leaders with the flexibility to expand employee involvement at a pace that aligns with organizational needs while creating meaningful opportunities for learning, growth, and contribution.

The program combines foundational principles with leading practices in leadership, delegation, and employee development. You will also explore the interpersonal, emotional intelligence, and communication skills that help create a culture of engagement and support long-term team success.

Course Content:

In this course, you will gain knowledge about the following topics:

• The economic value of employee engagement (metrics)
• Map of classic versus modern employee motivation models
• The five levels of engagement, empowerment, and delegation (the building blocks)
• Finding opportunities for engagement in your everyday workflow
• Stakeholder engagement: keeping your project’s stakeholders engaged
• Fostering a culture of high engagement and empowerment on your team
• Bonus: The five reasons to delegate and the five steps to delegate with excellence

Who Will Benefit: 

Leaders responsible for employee performance, development, and team effectiveness. The workshop provides practical, ready-to-use tools and strategies for both emerging and experienced leaders seeking to strengthen employee engagement and empowerment.